Contact

Contact us

Have a question or need a quick diagnosis? Our team is here to help.

Our details

Phone

+352 661 181 082

Available 24/7 for emergencies

Email

info@expomis.com

We usually reply within 2 hours

Address

69, rue de Hobscheid, L-8422 Steinfort, Luxembourg

The whole Grand Duchy and the south of the Belgian province of Luxembourg

Opening hours

Mon-Fri: 9am-6pm

Sat: 9am-4pm

24/7 emergency service

Emergency call-out

If you have a major leak or ongoing damage, call us straight away. We can be on site within an hour of your call.

Emergency: +352 661 181 082

Send an enquiry

Important: in an emergency (major leak, damage in progress), call us directly on +352 661 181 082 so we can come out straight away.

Frequently asked questions

How much does leak detection cost?

Each job is charged at a price agreed with you before we start, depending on how complex the search is; if the leak is found in a single visit without taking anything apart, a flat rate applies when it is cheaper for you. In most cases, your insurance pays for our service.

Do you work at weekends?

Yes, we work on Saturdays and run a 24/7 emergency service for critical cases.

Will your methods damage my installations?

No, we only use non-destructive methods that leave your installations intact.

How soon do we get the report?

You receive a full, detailed report with photos and measurements within 72 hours at most.

Does calling in a counter-assessor mean I am in dispute with my insurer?

No, it is a right provided for in your insurance policy. An independent assessor defends your interests in dealing with the insurer's assessor, without confrontation.

How much does a counter-assessment cost?

Counter-assessment fees are often covered, in full or in part, by your insurance policy (legal expenses cover or a specific clause). We are happy to discuss it with you, with no obligation.